User engagement scoring
A transparent engagement or health score built on the behaviours that predicted retention in your own data, with the weights written down.
What you get
Each deliverable names the format it arrives in. These are the formats the stack produces today.
Scoring spec with inputs and weights
Document
Scored account export
CSV, scheduled
Monitoring digest
Slack or email
Review cadence for the weights
Quarterly
How it works
- 1
Find what predicted retention
In your own event and account data, not a benchmark.
- 2
Write the score down
Inputs, weights, thresholds, and what the score does not see.
- 3
Score, monitor, revisit
Accounts are scored on a schedule and the weights are reviewed when the data changes.
Where it fits
The teams whose pages list this capability.
What runs where
On the platform
- Account entities and the digest run on the platform
Built for you
- The score itself and the data pipeline behind it
What stays under your control
The promises that hold on every engagement, and the ones we do not make on this one.
On every engagement
- Outputs cite the document or conversation they came from, so a person can check before acting.
- A person approves anything that reaches a customer or writes to a system of record.
- Delivery is Slack, email or a document you own. Other channels are not offered.
- Fixed price, agreed before we start. Nothing numeric is published on this site.
The work runs on the TurnkeyGTM platform where it fits, and on plain software where it does not.
Not promised here
- Explains its inputs; does not claim to predict revenue.
- Depends on the events you capture; gaps are named in the spec.
Questions we get asked
More in knowledge & data
Transcript tagging and classification
Call, interview and support transcripts classified against a taxonomy you approve, each tag linked to the passage it came from.
See the deliverablesCall and meeting intelligence
Sales and customer calls become a searchable record of pain points, objections and requests you can question across every call you have on file.
See the deliverablesDocument and intake extraction
PDFs, forms, emails and transcripts turned into structured records — names, dates, amounts, decisions — queued for a person to approve before they land anywhere.
See the deliverablesHow an engagement runs
One call to scope it, one fixed price to approve, one build you can trust before it goes live, then a handover.
The full process- 1
Scope the work
A thirty-minute call on what your team does by hand every week, where the information lives, and who needs the output.
- 2
Fixed price, ROI up front
You get a written proposal with a fixed price and an honest estimate of the hours it gives back.
- 3
Build beside your process
We design and build the automation and run it next to the manual version until the outputs match and you trust them.
- 4
Hand over, keep it running
Documentation and runbooks so your team owns it.
Tell us where this fits in your week.
A thirty-minute call is enough to scope it. Fixed price, agreed before we start.