Transcript tagging and classification
Call, interview and support transcripts classified against a taxonomy you approve, each tag linked to the passage it came from.
What you get
Each deliverable names the format it arrives in. These are the formats the stack produces today.
Taxonomy
Agreed document
Tagged transcript set
Passages linked to tags
Per-theme quote sheets
Speaker and timestamp
Search across the tagged record
On the platform
How it works
- 1
Design the taxonomy
Themes, entities and relationships in your vocabulary; we bring the structure.
- 2
Tag a sample, review, adjust
A person reviews before anything runs at scale.
- 3
Run and keep running
The backlog is tagged, new transcripts join on a schedule, and the record stays searchable.
Where it fits
The teams whose pages list this capability.
What runs where
On the platform
- Extraction, tagging and the searchable record run on the platform
Built for you
- Taxonomy and review workflow
What stays under your control
The promises that hold on every engagement, and the ones we do not make on this one.
On every engagement
- Outputs cite the document or conversation they came from, so a person can check before acting.
- A person approves anything that reaches a customer or writes to a system of record.
- Delivery is Slack, email or a document you own. Other channels are not offered.
- Fixed price, agreed before we start. Nothing numeric is published on this site.
The work runs on the TurnkeyGTM platform where it fits, and on plain software where it does not.
Not promised here
- Recordings stay in your storage; we work from text.
- Human review on the taxonomy and a sample before bulk runs.
Questions we get asked
More in knowledge & data
Call and meeting intelligence
Sales and customer calls become a searchable record of pain points, objections and requests you can question across every call you have on file.
See the deliverablesDocument and intake extraction
PDFs, forms, emails and transcripts turned into structured records — names, dates, amounts, decisions — queued for a person to approve before they land anywhere.
See the deliverablesCompany knowledge base
One connected, searchable place for what your business knows, so new hires, sales and support get the same grounded answer.
See the deliverablesHow an engagement runs
One call to scope it, one fixed price to approve, one build you can trust before it goes live, then a handover.
The full process- 1
Scope the work
A thirty-minute call on what your team does by hand every week, where the information lives, and who needs the output.
- 2
Fixed price, ROI up front
You get a written proposal with a fixed price and an honest estimate of the hours it gives back.
- 3
Build beside your process
We design and build the automation and run it next to the manual version until the outputs match and you trust them.
- 4
Hand over, keep it running
Documentation and runbooks so your team owns it.
Tell us where this fits in your week.
A thirty-minute call is enough to scope it. Fixed price, agreed before we start.